Free shipping on all orders over $75 within the US

FAQ’s

Faq's

Welcome to our FAQ section! Here, you can find answers common questions regarding refunds, exchanges, taxes, and shipping information. If you have any specific inquiries, feel free to browse through the topics or reach out to our support team for further assistance. We’re here to help you!
Taxes
  • We will collect and remit sales tax at the Maryland rate of 6% .

At Baby Bird’s Home Scents, all of our products are carefully inspected before they are shipped.

​Please review our Return Policy below and Candle Care Instructions before requesting a return.

​Purchases made on www.luxuryhomescents.online maybe returned for any reason within 14 days of shipment. The product must be unused, and in original condition.

The buyer is responsible for shipping cost on all return items. We do not do exchanges at this time.

Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to us within 7 days of delivery to babybirdsluxurycandles@gmail.com.

USPS 2-3 Priority Shipping: Usually 1-5 business days after an order is placed (currently suspended)

Orders that qualify for free ground shipping will be shipped via UPS Ground.

Enjoy Free shipping on all orders over $49 within the contiguous US

​If you have ordered multiple items and one of them is on pre-order, please note that your entire order will ship once the pre-ordered item is in stock which could be 2-3 weeks.

Please double-check that your shipping information is correct at checkout. At this time, we are limited in our ability to make changes to an order once it has been placed, however, if we are able to make updates on your behalf, please note that these changes will not be reflected in your shipping confirmation email.

Once shipped, an order’s tracking information is outside of our control, and as much as we’d like to be there, final delivery is out of our hands. We cannot replace missing or stolen packages.